AffiliateDec 31 20193.8 / 5
My blog is solely for the Australian market, so Commission Factory being Australia-based is a perfect fit for my niche. 90% of my affiliate sales come from CF, they have some really good and established brands. Never had an issue with tracking either, but payouts are a massive problem. The merchants don't seem to have a maximum allowed pending period, so as long as they don't approve the sales, you can't get paid. As of today (31 Dec 2019) I have close to 1k payment that has been pending since early October. CF as a platform is really good, and their customer support is decent, but they need to implement stricter regulations with their merchants, at least penalise them or something if they withold payments for more than 30 days! Attached is a screenshot of my home dashboard as of today.
Offers5.0
Payout2.0
Tracking5.0
Support3.0
AffiliateApr 23 20195.0 / 5
I have worked with Commission Factory for over 5 years now and I have to say that they are without a doubt the best platform in the Asia Pacific region. 100% Recommend joining them, payments have always been on time and I cannot relate to any of the negative comments above.
Offers5.0
Payout5.0
Tracking5.0
Support5.0
AffiliateSep 09 20171.5 / 5
Horrible, Horrible, Horrible!!!! DO NOT USE THEM. I have accounts with Awin, ShareASale, Commission Junction, Rakuten LinkShare, FelxOffers and Aliexpress and have not had as bad an experience as I've had with Commission Factory. First, they voided 50% of my commission and when I wrote to them they said that there was a technical tracking error with one of the publishers that caused commissions to appear on my account that should not have been there. Super strange but since this was my first experience with them I figured I'd give them the benefit o the doubt. Then I see that they listed these "error commission" as port of my void rate and that reduced my advertiser score. Why am I being penalized for a technical error? Wrote to them nothing could be resolved unless I wanted to have the "error commissions" deleted from my account. I did not because I wanted to keep track of commission that was recorded on a daily basis vs. the amount paid out to see if the company was legitimate. I go back a week later and they've deleted the record of the total amount of voided commission but left the penalty for the voided commission on my account! WTF is going on here. This seems like a scam. I continue to email with support and they tell me that commissions are typically paid out after a month and I should be paid soon. It has been 2 months since I started recording commissions. If they can void commissions after 30 days why can't they approve and pay out the non voided commissions? Shady! I keep emailing support to keep tabs on them and they approve a tiny portion of the commission that is owed to seemingly show that they do approve commissions. This amount is of coarse less than the amount needed for a withdrawal so they can say they have approved a commission but don't have to actually pay anything. So all in all, do not waste your time. They will play games with you but not pay you.
Offers3.0
Payout1.0
Tracking1.0
Support1.0
AffiliateSep 20 20165.0 / 5
I've been working with Commission Factory since they opened. The weekly payment run is excellent, although in line with all networks you do need to wait the 30 days for sales to be validated and after that the merchant must have paid out on the sales. Overall I have found promotion to payout time to be very prompt. Their payment is always with me on a Friday. Staff - super helpful, always willing to engage and discuss ways I can work with their merchants. The tracking quality is good, the range of statistics available for me to assess the effectiveness of promotions and merchants is also very good and easy to use. They have by far the most of Australia's large brands (online and offline). Working with Commission Factory and having access to their range of merchants has greatly enhanced the profitability of my online affiliate business. I look forward to a long lasting relationship with this network.
Offers5.0
Payout5.0
Tracking5.0
Support5.0
AffiliateMay 12 20161.0 / 5
Worst Experience. There is nothing called weekly payment in CF. Its a bluff. You get your money approved after one month and they release payments only on Thrusday.. Account manager doesn't treat you Nicely Namely "DAVID"(full with ego). If you plan to wire transfer your money overseas, they will deduct a huge amount and they don't even explain it to you.
Offers1.0
Payout1.0
Tracking1.0
Support1.0
AffiliateFeb 15 20151.0 / 5
I had a good December(so I thought) promoting loan offers through Commission Factory. In January I checked my email to discover that these scammers had cancelled 80% of my leads, blaming the merchant for putting his tracking code on the wrong page. $6000 gone overnight. Vanished! I was in communication with my affiliate manager at Commission Monster when I was running traffic and there was no hint that anything was wrong, they happily let me send them traffic knowing full well that I was operating on false conversion figures. This loss has put my business in a very bad position. I have bills to pay and I'm not sure how I will be able to do it. There have been no offers from Commission Factory to compensate me for my loss and all the while they have placed the blame solely on the merchant, as though Affiliate networks have no responsibility to verify their own tracking system is accurate. They are either incompetent or downright evil, neither of which are good traits for a company that I am required to trust with my money. Hopefully I can save other affiliates from becoming victims of these fraudsters. YOU WILL NOT GET PAID!
Offers1.0
Payout1.0
Tracking1.0
Support1.0
AffiliateSep 15 20141.5 / 5
This is the worst affiliate program, I used DGM before and decided to try commission factory in April. They had twice tracking system failure for 4-6 days when no sales are recorded. But the biggest problem is they do not pay on time. They advertise weekly payments, though in reality payment for May is still not received in September. Status - pending.
Offers3.0
Payout1.0
Tracking1.0
Support1.0
AffiliateMar 31 20124.8 / 5
I have had positive experiences so far with CF. Very prompt support which is nice to see, and when I followed up a referral, they told me others I didn't even know about. As they are new, always looking for more affiliates and merchants.
Offers4.0
Payout5.0
Tracking5.0
Support5.0
AffiliateNov 01 20114.8 / 5
So far so good, new network so can't really end anything yet. Definitely shaping up to be Australia's best affiliate network fast. Really like the on-time weekly payments, every Thursday. Tracking seems really good, I love the way you can see the tracking system that got the sale. Offers are good, not a whole lot of CPL at the moment but programs are starting coming in. Some good Fashion and Adult CPS however. Very fast on the Affiliate support, even outside of stated business hours.
Offers4.0
Payout5.0
Tracking5.0
Support5.0
They are other people's opinions, not checks we have run.
